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Bad Handling at New Delhi Customs. - INDIANANGLER ->

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PostPosted: Wed Feb 24, 2010 7:23 am 
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Fishaholic
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Yesterday, on Feb 23 I received my two Shakespeare Ugly Stick Lite 8'-6" Salmon Spinning Rod/7' Spinning Rod and 1 Plano Rod Case from Cabela's. They shipped by UPS. But the handling at New Delhi customs check was a DISASTER and it is a miracle that the rods survived.

Only one ring was twisted out of shape in 8'-6" rod (the base /first big ring) and in the process of putting it back into shape the Stainless Steel ring insert has slipped out and I am unable to put it back.

What happened at the New Delhi customs inspection is that they took out the 2 rods from the secure (thick, paper) rod tube in which cabela's had packed the rod in. After inspection they did not put the the rods back into the tube. They just TAPED THE TWO RODS ONTO (outside) THE PAPER ROD TUBE and put it back in the box with the heavy PLANO PVC rod case. The constant banging of the rods with the Plano rod case must have caused the damage.

Who is to blame the Customs people or UPS Cargo. However, I am lodging my comlaint with Cabela's, UPS & Customs.

As the SS insert is very thin and does not have any "groove" on its cirumference, how can I put back the insert ? Or will I have to remove the rod ring & install a new ring myself?


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PostPosted: Wed Feb 24, 2010 9:24 am 
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However, I did have a "live chat" with Cabela's today on 24th Feb and they say they will replace the rod. Lets see what happens.


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PostPosted: Wed Feb 24, 2010 10:37 am 
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PostPosted: Wed Feb 24, 2010 10:50 am 
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PostPosted: Wed Feb 24, 2010 10:22 pm 
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PostPosted: Thu Feb 25, 2010 7:32 am 
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PostPosted: Thu Feb 25, 2010 7:39 pm 
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Guys,

Cabelas will replace anything lost/broken/not shipped at a drop of a hat and at any cost (to them).

I have had good experience with them and honestly keep the rod on the side and use the new one.

Cheers


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PostPosted: Fri Feb 26, 2010 11:06 am 
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PostPosted: Fri Feb 26, 2010 11:18 am 
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 Post subject: damaged rods blame?
PostPosted: Fri Feb 26, 2010 12:54 pm 
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PostPosted: Mon Mar 01, 2010 3:45 pm 
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Ashok,

do not use any glue on the guide. If (by chance) there is even the slightest trace of it in the guide ring, it will wear your line out.

you could use any medium to heat the ring. A lighter or a candle too would be ok.

I'd say be happy with your new rod. It would be best to hand your rod to a rod builder for repairs.

regards,
Keyur


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PostPosted: Mon Mar 01, 2010 4:30 pm 
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Thanks for the details. I understand we do not have Rod Builders in India. So what I can do is to get a "Fuji Rod Guide", "Thread", "Glue & Varnish" and change the guide of this rod too.


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PostPosted: Tue Mar 02, 2010 12:41 am 
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I Have ordered from Cabela numerous times and every times the package has come unopened as most of the Airport has the scanning package system, where every package is scanned by an xray machine and is not opened physically by the custom guys. just got my King Kat 10 feet rod and it came unopened.


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PostPosted: Wed Mar 17, 2010 5:19 pm 
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PostPosted: Wed Mar 17, 2010 7:14 pm 
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